ORDER PROCESSING AND SHIPPING TIME
Nordland Aurora is a one-person company. Almost everything is done by me, Ove Lillas.This may cause a slower process when handling orders and shipping them. I ask for your understanding. Nordland Aurora is still in a start-up phase which means I don't have every size of every photo in store. I might have to order prints that I then sign and pack before I send them to you.
The advantages of this approach are that:
You receive personal service
Each product is checked by the creator before delivery
You can easily request a customized product, for example, a picture you've seen published on Instagram but is not available in Nordland Aurora's webshop.
The disadvantages are that:
The delivery time is longer. I ask for your understanding and patience.
Current Delivery Time
Depending on wether your ordered print is available in stock the current delivery time at the moment is 10–20 days.
You have the right to return a product that you are not happy with within 14 days from the day you receive your product.
Your expences, including shipping costs will be returned within 7 days.
If you have questions, please contact me by email: firstname.lastname@example.org